When would I need to pay a deposit for an overnight stay?
We are happy to make reservations for your pet's stay, but dog boarding does get full for holiday dates. We do require a deposit worth a three night stay when booking over busy holidays. We've done it to make sure that "no-show" appointments don't take a spot from dogs who really need their boarding! The deposits are refundable to your payment card with 10 days notice prior to the reservation if cancellation is needed, if you do need to cancel with less time than that, give us a call and we'll talk about options.
Which vaccinations are required to board my pet at DRIFTWOOD VET?
Dogs visiting the facility must be current on rabies, distemper/parvo, and bordetella (kennel cough) vaccines. Cats must be current on rabies and distemper vaccines, and be free of FeLV, FIP, and FIV (give us a call if this is an issue). When you visit us with your pet make sure to bring your vaccination records if they are from another veterinarian - if there are any vaccines that are out of date or missing we are happy to have them done while your pet stays with us at Driftwood Vet, but if we are not able to find record of vaccines we will need to update them in order to have them board with us. If your pet has had a previous vaccine reaction, please let us know so that we may update their profiles and keep all of our four legged friends healthy and happy!
What is your plan if my dog becomes seriously ill?
Our staff veterinarian will advise our kennel staff and contact you with options in the event that your dog becomes ill. If time is of the essence and it is a true emergency outside of normal doctor hours, we may opt to take your pet into the emergency clinic. Your pet's safety and well-being are our priority.
Do I need to bring my own food?
YES! Keeping your pet happy and healthy requires that you bring your pet's food to maintain good stools and GI health. Pre-measured meals or detailed measurements and instructions are helpful to ensure that our kennel staff is not under-feeding your pet! In the event that you are unable to bring your pet's food, we are happy to provide our "house diet" for $5/day.
How many times per day are the dogs let outside?
The dogs are let outside 3 times per day: morning, noon and night.
Are the dogs let out together?
If dogs are in the same family and get along with each other, we let them out together.
What happens during doggie playtime?
Each dog is different so we try and tailor make each 15 minute playtime towards the individual dog. Some dogs like to fetch. Some dogs like to walk on a leash. Some dogs simply like to sit on your lap and be petted. We try and cater the playtime to their individual needs one on one.
What happens during a trail hike for my dog?
Dogs get to hike privately and one-on-one with a staff member, unless they have another dog family member that walks with them. We have four different trails to accommodate all dogs - large and small! We recommend these hikes for ALL of our "energetic" guests on a daily basis, and every other day for guests having an extended stay.
Are your accommodations for my pet heated and air-conditioned?
YES! Our clinic offers a climate controlled, secure, safe and comfortable place for your pet.
What size are your kennels?
They vary to fit your pet. We have smaller kennels for smaller dogs and cats, and indoor runs for big dogs or multi-dog households. We take a great deal of pride in the cleanliness of our facility and would be happy to show them to you on a tour.
What's so sweet about the suites?
Our suites are situated up front with our office staff, so there is a lot of "people interaction" throughout the stay. Pets must pass a temperament test to qualify for a stay in our suites. Pets in our suites also get first-in-line service for feeding and potty breaks!